Customer Service

Free

29 students enrolled

NOTE: You have to finish these courses before you can enroll this course

OHSA Regulations
How does a battery work?
How to test a battery using a hydrometer and a carbon pile load tester
How to charge a battery
How to jumpstart your battery
How to remove and fit a battery
Battery Care & Maintenance
Midtronics Battery Tester
How to use a digital voltmeter
Different types of automotive batteries
How to change a vehicle battery without losing computer or radio memory
How does a vehicles electrical system work
Types of batteries
Basic Battery Terminology

Course Overview

Learning Outcome: At the end of the module the learner will know how to create positive memorable customer experiences every time as reflected in the module.

Just remember that every customer forms an opinion about you and your company, based on his or her perception about your company. There is no second change at a first impression. Watch your credibility!